REFUND POLICY | AUDE SOMNIARE

 

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
 
To return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To return, you can contact us at info@audesomniare.com
 
We’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
If your return is approved, we will process the refund within 7 business days.
Refunds can also be processed through a gift card or store credit.
 
DAMAGES AND ISSUES
 
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
 
Exceptions / non-returnable items
We cannot accept returns on sale items or gift cards.
 
EXCHANGES
 
The fastest way to exchange is to return the item you have, and once the return is accepted, make a separate purchase for the new item using store credit.
 
 
 
You can always contact us for any return question at info@audesomniare.com

 

REFUND POLICY
AUDE SOMNIARE

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
 
To return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To return, you can contact us at info@audesomniare.com
 
We’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
If your return is approved, we will process the refund within 7 business days.
Refunds can also be processed through a gift card or store credit.
 
DAMAGES AND ISSUES
 
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
 
Exceptions / non-returnable items
We cannot accept returns on sale items or gift cards.
 
EXCHANGES
 
The fastest way to exchange is to return the item you have, and once the return is accepted, make a separate purchase for the new item using store credit.
 
 
 
You can always contact us for any return question at info@audesomniare.com